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So, do you want to watch a show on Netflix? But the app says ‘Netflix your device isn’t compatible with this version?’ Don’t worry; we are going to help you out.
In this article, we are going to know what to do when Netflix not compatible with the device. So, let’s dive in.
The warning is usually displayed on an Android smartphone when you try downloading the Netflix app. Many old Android devices operate with Netflix. However, a Netflix application might appear in the Play store as something that can be downloaded.
But if the Netflix app for Android tablet is not compatible, there might be a few reasons behind it.
When you are using an Android phone for downloading and installing the streaming app, follow the procedure recommended by Netflix.
Apart from ‘This app does not work on your device’ message, try downloading Netflix, you might come across another error message showing up on the phones of the Android users.
In case the Android TV-a Netflix compatible device of a user displays a notification showing that ‘Your device doesn’t support the version of the Netflix app (-13)’. It usually refers to the data that is saved on the device that has to be updated.
To fix the problem, you can try out the troubleshooting options given below.
In case you are having some trouble with your Android TV streaming media player or from a smart TV, you have to make sure that you are downloading the Netflix app for Android tablet from the Google Play Store.
Moreover, in this case, while streaming, you are unable to find the Netflix application in the Google Play Store, which means the gadget is not Netflix compatible. So, the users will have to stream on some other device with the help of another Netflix account.
At present, Netflix has admitted that the problem is something that they are looking to solve. Thus, it is encouraging its subscribers to get in touch with Netflix Customer Service to get help.
If you are using Netflix older version, make sure you update it.
In case Netflix is down, the first thought that will come to your mind is something is wrong with the device. As a rare occurrence, at times, you might find the servers of Netflix to be down. This can lead to an extensive blackout of the service.
So, you should check this before you try out any other solution.
You can use a website such as DownDetector to find out if Netflix is down. It is a page collecting consumer reports for figuring out in case the service is down. You will also find a live outage map for identifying local blackouts.
In case Netflix is down, you just have to sit tight and wait until it is restored. Usually, the service comes back online quickly. Thus, you will not have to wait much longer.
But if you find that no problem has been reported of the site being down, then it might be a local issue. The best solution you can try in this case is to close and re-open the browser or app. It will iron out the random issues or bugs of the software. If you log back into the app, that might also prove to be useful.
Many even uninstall and reinstall the app altogether.
In case you share your account with your roommates with your family members, there is a chance of reaching the limit of active streaming at the same time. The total devices streaming at the time might vary based on your plan.
The basic plan will let you stream just one device at a time. However, this number might go up to two devices at a time when you avail of the standard plan. In case you subscribe to the premium plan, you can stream in up to 4 devices at the same time.
Unfortunately, there is nothing you can do about this. All you can do is to wait for others to stop watching Netflix. But this might take hours at a time. If you want, you can reach out to them through messages and ask them to stop watching so that you can.
This is a method that might work like magic when you are unable to connect to Netflix on a Netflix compatible device. It can fix many problems. In fact, it is one of the first fixes that you should try out when Netflix doesn’t work. So, restart the device and find out if the Netflix backup is up and running.
When you are restarting the device, you should also check if the device has encountered any internet connection problems. You need at 0.5Mbps for Netflix to operate. However, the speed will still struggle when it comes to streaming the Netflix video. The best speed to stream Netflix is 3Mbps.
There might be many reasons behind the message that shows that Netflix is not compatible with your device. But you can troubleshoot the issue with one of the solutions given above.
Netflix offers a wide range of content and you can easily stream that on your device. Through this platform, you can watch various series and movies anytime anywhere provided you have an active internet connection.